The leader of reference checking in Luxembourg

Why are Reference Checks key steps in the Recruitment Process?

Considered the final step in the recruitment process, reference checks, also known as background checks, are a method used at the end of the recruitment cycle to finalise the decision-making process.

This process mainly involves verifying key information related to a candidate’s professional background by contacting their previous employers. However, it can also include checking all necessary data required for the execution of an employment contract or pre-contractual measures, always with the prior consent of the candidate.

Our verification process is simple, efficient, and digitalised: we carefully check the information provided by the candidate, ensuring a transparent and reliable recruitment process.

Why perform a Reference Check?

Some candidates are not afraid to exaggerate the truth on their CVs, a practice still observed in the job market. In an effort to trust candidates, some employers end up facing disappointments: partially validated diplomas, cleverly hidden gaps in employment, or even promised documents that are never received.

A reality that calls for rethinking verification methods in recruitment


Geographical coverage


Luxembourg

Luxembourg

Europe

Europe

Worldwide

World

Full Service Verifications

Advantages of Background Check

What are the advantages of integrating the Background Check reference service into HR processes?

Ensure the integrity of new employees

Integrity of new employees

Successful recruitment process

Successful recruitment

Optimise costs

Optimise and reduce costs

Optimised training & probation period

Optimised training and probation period

Neutrality & objectivity of reports

Neutrality and objectivity of reports

Key indicators

A file validated by a background check means that all the information given in the CV has been 100% verified and confirmed. When a file is not validated, the most frequently reported issues (around 40%) are linked to inconsistencies in the information and activities available online.

This is followed by incorrect dates of employment, found in 21% of cases. Additionally, there are discrepancies between the job titles shown on CVs and those provided by former employers in 10% of cases.

Finally, 8% of the incorrect records are due to errors in the diplomas (not obtained, wrong title, wrong dates, etc.).


Our process

How is the reference checking conducted?

  • A combination of written and phone references is used;
  • No geographic limitation;
  • No language limitation thanks to our multilingual team.

What happens in case of exaggeration of duties and responsibilities, untrue information or hidden information?

Any unconfirmed information regarding the professional or educational background is immediately reported to the employer.

What does a report look like? What kind of information is gathered?

  • A set of questions is designed according to the selected service to gather professional references;
  • The references are taken from direct managers and N+2 for each professional experience;
  • Reports are available in English;
  • Final reports are exclusively available for download through the platform.

Our packages

Package 1

Personal information

Personal data verification

Package 2

Employment history

Past employer references

Screening CV

Package 3

Reference checking

Attitude & behavioural skills

Package 4

Education verification

Education verification

Package 5

Professional e-reputation and web activities

Professional E-Reputation & Web Activities

Flash Check

Flash check

The quickest solution

Features of the platform

A digitalised process for continuous service improvement.

  • A streamlined process for reference checking;
  • A web-based platform to launch the process and download reports;
  • Reduced administrative work in document collection;
  • 24/7 access;
  • For API connection, please contact us.
Platform online

How do I access?

A specific platform is dedicated for you to manage your background check requests.

For a new registration:

Login and password are necessary to access the service, please click on the following button:


As a client:

  • Enter your login and password to start the process;
  • With our 1-click solution and only 5 fields to be completed, the background check is ready to be launched;
  • The final report is available within 5-15 business days;
  • Once completed, you will receive an email indicating that the report is available for download from the platform.

Untrue information related to professional experience or diploma is immediately reported

GDPR & Legal Framework

GDPR compliant

Background Check Services are managed with full discretion and confidentiality in compliance with the data protection laws and regulations of Luxembourg and Europe.
For more information, please contact us.

A Legal Framework that Respects Personal Data

In Luxembourg, reference checks are not explicitly regulated by the Labour Code. However, the reference checking service offered by Background Check is based on the provisions of the European data protection law to ensure a compliant and reassuring process, allowing reliable validation of the details listed on the CVs of selected candidates.

Our Approach:

We follow a structured and personalised process:

  • Analysis of Responses: The feedback is summarised in a detailed report, providing a clear and objective overview.
  • Identifying Relevant References: We work with the candidate to target the most representative contacts.
  • Direct Contact: Our experts interview the references using specific questions to confirm the candidate’s skills, achievements, and reliability.

Professional contacts

Career references

Job referrals

Work-related recommendations

Employment credentials

Business references

Colleague testimonials

endorsements

Professional network

Work history documentation

Employment verification

CV screening

Referees

Employment contract

Salary offer

In depth pre-employment check 

Light pre-employment check 

Data protection

GDPR

Compliance

ISO 27001

BCM – business continuity management

Verification

CV

CV check

Hire 

Candidate

CV analysis

Academic verification

Lie on CV

Credit check

In-depth checks

Light-checks

Pre-employment check

Post employment check


Book an appointment with us!

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